Shipping policy
WHICH COUNTRIES DO WE SHIP TO?
We Ship to USA, Canada, UK, Australia, New Zealand, Netherlands, Germany, Belgium, Switzerland and Austria. Personalized products will be printed in the facility closest to the shipping address (this may be USA, Canada, Europe or Australia).
HOW IS DELIVERY TIME CALCULATED?
When processing your order, we consider these factors to calculate shipping time:
- Order Processing: After your payment is authorized and verified, we will start processing (printing and/or dispatching) your order and this process often takes 1-3 business days.
- Transit Time: Delivery carriers have now implemented social distancing policies. This means that during your delivery you will no longer be asked to sign an electronic device on delivery and their staff will not physically hand the parcel to you.
SHIPPING SERVICES
|
Country |
Carrier |
Delivery Timescale |
|
US |
UPS/DHL/USPS |
90% of orders arrive 7 days after despatch |
|
UK |
Royal Mail |
95% of orders arrive 5 days after despatch, and almost all within 7 days |
|
AU |
Australia Post |
90% of orders arrive 7 days after despatch |
|
NZ |
AusPost/NZpost |
95% of orders arrive 10 days after despatch |
|
CA |
UPS/CanadaPost |
95% of orders arrive 10 days after despatch |
|
Others |
UPS/DHL |
95% of orders arrive 10 days after despatch |
Please note that these are estimated delivery times only.
During the holiday season starting on Black Friday and ending on December 31st the carriers might experience a shipping delay of up to 4 additional business days.
HOW MUCH IS THE SHIPPING CHARGE?
Shipping charges depend on the shipping address and the order’s weight. The minimum shipping fee is $0 for orders over $50.
Please ensure all delivery information is correct. If there is incorrect or missing information, we may be required to contact you for an update on the delivery information, which can cause delays in delivering your order. Delays may also occur as a result of customs clearance.
Please fill in your address in all details, otherwise, the package we mail to you will be returned to us.